Property Description

NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. ROOM SAFETY AND SECURITY - SPRINKLERS PROPERTY SAFETY AND SECURITY - SECURITY AVAILABLE 24 HOURS SPRINKLERS IN HALLWAYS SPRINKLERS IN PUBLIC AREAS SAFETY AND SECURITY TEXT - CCTV IN ENTRANCE CCTV IN HALLWAYS NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX FAMILY PLAN AVAILABLE - CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. PROPERTY OFFERS COMMISSION - RATE OF COMMISSION - 10 PERCENT ADDITIONAL COMMISSION PROGRAMS & INFORMATION TEXT T/A COMMISSION IS 10 PERCENT ON RACK, AAA NONE DOWNTOWN SAN FRANCISCO CA - UNITED STATES DOWNTOWN IS APPROX MI / KM NBR OF ROOMS - 60 NBR OF FLOORS - 10 C1D - MAX OCCUPANCY - 2 PEOPLE NEWLY RENOVATED ROOM WITH ONE FULL SIZE BED, PRIVATE BATHROOM, WORK AREA,TV WITH MOVIE CHANNELS, DIRECT DIAL PHONE WITH MODEM JACK, WIFI CONNCENTION IS AVAILABLE WITH SMALL CHARGE, FREE IN ROOM SAFE FOR YOU NOTE BOOK AND VALUABLE BELONGINGS GENERAL ROOM AMENITIES - DIRECT DIAL TELEPHONE / PRIVATE BATH OR SHOWER / REMOTE CONTROL TV / SAFE / TELEVISION / WORK DESK W/ LAMP C2D - MAX OCCUPANCY - 4 PEOPLE NEWLY RENOVATED ROOM WITH TWO FULL SIZE BEDS, PRIVATE BATHROOM, WORK AREA, TV WITH MOVIE CHANNELS, DIRECT DIAL PHONE WITH MODEM JACK, WI FI CONNECTION IS AVAILABLE WITH SMALL CHARGE, FREE IN ROOM SAFE FOR YOUR NOTE BOOK AND VALUABLE BELONGINGS. GENERAL ROOM AMENITIES - DIRECT DIAL TELEPHONE / PRIVATE BATH OR SHOWER / REMOTE CONTROL TV / SAFE / TELEVISION / WORK DESK W/ LAMP C1Q - MAX OCCUPANCY - 2 PEOPLE NEWLY RENOVATED ROOM ONE QUEEN SIZE BED, PRIVATE BATHROOM, WORK AREA,TV WITH MOVIE CHANNELS, DIRECT DIAL PHONE WITH MODEM JACK, WIFI CONNECTION IS AVAILABLE WITH SMALL CHARGE, FREE IN ROOM SAFE FOR YOU NOTE BOOK AND VALUABLE BELONGINGS. GENERAL ROOM AMENITIES - DIRECT DIAL TELEPHONE / PRIVATE BATH OR SHOWER / REMOTE CONTROL TV / SAFE / TELEVISION / WORK DESK W/ LAMP GUARANTEE REQUIRED EXCEPTIONS MAY APPLY DURING HOLIDAYS/SPECIAL EVENTS Guarantee with valid credit card required at time of booking MIDSCALE/STANDARD HOTEL RATINGS - MOBIL 2 STARS ADDITIONAL PROPERTY DESCRIPTION TEXT The Baldwin Hotel is a recently-renovated charming European style hotel located beside one of San Francisco's most known landmarks, the Chinatown Dragon Gate. Situated in the vibrant Union Square, we are an arm's length form fabulous shopping, exciting theater shows, and the world-famous cable cars. Newly renovated rooms are smoke-free with private bathroom, work area, TV with FREE movie channels, Direct-dial-phone with modem jack, Free in-room iron and iron board, hairdryer, radio alarm clock, in-room safe for your laptop and valuables. Wi Fi connection available at small charge. AMERICAN EXPRESS - MASTER CARD - DINERS CLUB - DISCOVER CARD - EUROCARD - INTERBANK MASTER CARD - JCB INTERNATIONAL - MILLION CREDIT SERVICE/MASTERC - VISA